Administrative Assistant

Empty Vase first opened its doors in 1988 in West Hollywood, with a simple setup inspired by the flower markets of Paris. Since then, Empty Vase has expanded to include a luxury home décor boutique, floral sculpture and topiary specialists, and unparalleled event design with a reputation as one of the most creative, high-end special events designers in Los Angeles. For decades, we have curated celebrations for families, seeing them through from the birth of their children to their bar mitzvahs, weddings, and everything in between. Empty Vase is not just another florist - we are custodians of the poetry of flowers, who help us share our emotions and celebrate the beauty of life.

Empty Vase is currently looking for a full-time administrative assistant who will report directly to the General Manager. 

Job Responsibilities: 

 

  • Customer Service and customer complaint resolution
  • Setting up new customer accounts 
  • Site visits to new and existing accounts
  • Double-checking and matching daily sales tickets with end of day reports 
  • Logging and filing daily designer reports 
  • Calculation of monthly bonuses for sales & design staff 
  • Generating productivity reports for sales & design staff 
  • Creating schedules for sales, design and delivery driver staff
  • Preparation of paperwork for independent contractor invoices (delivery service) 
  • Creating and updating contracts for new and existing staff
  • Oversee office & janitorial supplies 
  • Generating special custom invoices for VIP clients
  • HR Duties – hiring paperwork, tracking time-off/sick days, write ups
  • Oversee production for VIP clients large orders
  • Managing weekly customer accounts
  • Issue any and all store credit & refunds and handling credit card disputes
  • Assist sales during high traffic days

 

Ideal Candidate: 

 

  • Minimum 2+ years’ experience as an administrative assistant 
  • A bachelor’s degree from an accredited university in a related field 
  • Previous experience in HR or Bookkeeping/Accounting a plus, but not required 
  • Familiar with Windows system 
  • A wiz with numbers and Microsoft Excel (do not apply if you do not know the basic functions and equations for Microsoft Excel) 
  • Ability to prioritize and multitask 
  • Excellent written and verbal communication skills 
  • Strong attention to detail 
  • Strong organizational skills

 

How to Apply:

 

Send your Resume and Cover Letter in pdf format to: jobs@emptyvase.com

 

Full Time. $20 / hour 

 

Empty Vase is an equal opportunity employer 

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